Company Overview

SST - Sudden Service Technologies is a Single Point of Contact Life Cycle Management Infrastructure company. We are a Premium VAR for DEC, an IBM Business Partner, an ISO 9000 A+ Certified repair depot for Digital, Compaq, Hitachi, HP, and a wide range of other products. All of our SE's and Technicians are ISO 9000 A+ certified in their disciplines. We have a 1888 IBM Help Desk and are a VAR for Mcafee Help Desk. We were selected in the top 100 VARS in Canada by Computer Reseller in Nov./97. We manage a variable workforce which extends our reach throughout Canada and ultimately North America and the World.

Sudden Service Technologies (SST) is a Single Point Of Contact for Information Technology Solutions Sales and Services. Our Philosophy and Culture is SERVICE BEYOND EXPECTATION Our Motto is our name SUDDEN SERVICE

SST Vision:

To be the prevalent Industry Standard in Information Technology Professional Services delivery in the Intel based Information Technology Arena; The First Choice of the customer community, renown for Integrity, Expertise, Preparedness, and Quality of solutions and interactions.

SST Mission:

SST is an evolutionary Single Point of Contact Technology Lifecycle Management infrastructure intent on the growth and profit from the identification and delivery of Information Technology Solutions relevant to the core functional requirements of our customers. Specifically we will know that we have succeeded when our customers declare we have qualified and delivered IT Solutions based upon alignment with their core business functions, expectations set were met, when they recommend us, as their businesses flourish, and we are having Fun.

Services Approach:

Our Approach is by way of Single Point Of Contact (SPOC) and Total Value Of Ownership (TVO) versus Total Cost of Ownership (TCO). Our concern for the adequacy of Utility in Technology Assets as a Business Tool determines that we are an enabler of Cost-Effective Information Technology solutions. Our Activity is centric to Life Cycle Management (LCM) of Technology.

Our achievement is derived from:

maintaining SE's who are Mentors and Project Leaders all Technicians & System Engineers are ISO 9000 A+ Certified standards of excellence in utilization of Project & Resource Management Methodology Gantt Charts, Project Charters, Change Management; Work Breakdown Structures clearly defined Variable Work Force supporting both Remedial Services and Project Services... we always have capacity & competency structured and 'branded' Remedial and Consultative Services 'Give people What They Want' Key Services Areas:

Product Sales, Hardware, Software, Supplies, etc. Technology LifeCycle Management Help Desk Services Application Support Remote Network Management Reporting Professional Services:

Project Management IT Planning Design Implementation Management & Maintenance Key Vendor Designations:

Microsoft Solutions ProviderDEC Premier VAR, PC Business Group Lotus Notes Business PartnerNovell IntraNetWare AuthorizedIBM Business Partner Sundry Product Authorizations McAfee VAR-Integrator, Help Desk Products Nov/97 named to Top 100 VARs/Canada History and Philosophy:

Our President Doug McMorris founded SST 6 years ago with a philosophy based on customer focus and satisfaction. SST continues to exemplify stability and growth in an environment where other computer companies have failed. SST excels in relationships with customers and suppliers. Independence of volume and marketing obligations helps to ensure that our customers are supplied with goods and services most suited to their specific needs. SST has, and always will operate on the premise that our customers are our partners in business. Their continued success means ours as well. We consider the relationship with our customers of utmost importance.

Company Information

Additional Details

Legal Name: Sudden Service Technologies Corporation

Number of Employees: 20

Contacts

Products

• Life Cycle Management

Additional Information