RSVP Communication Services Inc.

RSVP Communication Services Inc.

Company Details

Company Information

Garnet Rounding
Title: Operations Manager
Area of Responsibility: Manufacturing/Production/Operations
Telephone: (705) 461-7730
Fax: (705) 461-7402
Email: Click Here

Vicki Stuckey
Title: Manager
Area of Responsibility: Customer Service
Telephone: (705) 461-7730
Fax: (705) 461-7402
Email: Click Here

Reg Traves
Title: Manager, Client Relations
Telephone: (705) 461-7730
Fax: (705) 461-7402
Email: Click Here

Products

Prepaid Long-distance Calling Cards

Services

Telecommunications Network Management Services RSVP Communication Service Inc. Provides: Out-Sourcing RSVP Communication Services offers telephone-answering service with the flexibility to fit your company's schedule. Our customer service representatives will answer your phones, provide detailed responses and take accurate messages. You will save on staffing, training, hardware and system management. Our software allows us to design a database that is tailor-made for your needs. Client contact information can be added and is easily retrievable. A call history is detailed, recorded and archived. The system automatically stamps the date, time and the customer service representative who handled the call. A complete record on each call is saved in the database. The automatic call distribution records daily number of calls, average talk time and answer time. Order Desk RSVP is an experienced order desk. We have taken orders for Bell Mobility, Huron North and Elliot Lake Arts and Entertainment. Our 24/7 bilingual call centre allows your customers to call in and place an order at their convenience. Our database can be designed to meet your specific needs and record the information necessary to processing. Orders are archived and can be easily retrieved. 24 Hours/7 Days Per Week Customer Service Increase your level of service by offering 24/7 bilingual customer service. Our customer service representatives are highly trained, providing quality customer service, giving you a competitive advantage in the marketplace. Database Building Building a database of client prospect can be difficult, but RSVP Communication Services can give you the help you need. For example, prepaid calling cards are just one way to create a powerful, effective sales tool. Call us: we'll tell you how. Lead Generating RSVP, in conjunction with Rothmans, Benson and Hedges, has an existing database of confectionery stores across Canada. We can reach these customers quickly, providing your sales team with qualified leads. Our own sales representatives have an established relationship with these retailers, they can help increase your company's prosperity. Our resources will help your business become more profitable. Technical Support Desk RSVP also has a trained technical staff that provides technical support for Automatic Teller Machines for Direct Cash. Direct Cash is Canada's leading provider of independent ATM solutions. If you need technical support, we have the ability and the experience to provide your clientele with comprehensive support when it's needed. Help Desk A help desk assists your customers by addressing the questions and concerns that relate to your services and products. We can provide this valuable service and your customers can call us at any time of the day or night. Special Events If your business or organization has a special event, and you need a service to handle inquiries calls, or take tickets orders, we have the resources that facilitate smooth operations. Promotional/Loyalty Program Support RSVP can provide phone support for promotional and loyalty programs initiated by your company. We have a proven track record with Hanson Publishing, Bell Mobility and CIBC. Prepaid calling cards are an excellent tool for promotional events and loyalty programs. By printing your company's logo on a prepaid phone card and distributing these cards at promotional events, you gain an effective method of advertising your company. Present your valued customers with prepaid calling cards: an inexpensive way to develop loyalty and demonstrate your appreciation.

Call Centre Services - Inbound RSVP Communication Serives Inc. has extensive experiences in all aspects of Inound Customer Relationship Management, including, but not limited to providing Product/Service Technical Support; Help Desk; Order Desk; Central Messaging Services; Reservation Booking Systems; Technician Dispatch Services; Customer Support and 'Toll-Free' Customer Service.

Call Centre Services - Outbound RSVP Communication Services Inc. is an experienced Customer Contact Centre fully versed in all areas of contact performance as related to Sales; Lead Generation; Customer Qualification; and Market Surveys.