O3Pro Corporation

O3Pro Corporation

O3Pro is dedicated to accelerating internal and external innovation and as a result we are able to offer customers superior solutions delivered on-time, on-budget and on-target.

O3Pro provides highly specialized services in the following areas:

Technology deployment
Technology project support
Technology and Marketing resource placement
Supply Chain management consulting
CRM consulting

O3Pro Corporation (O3Pro) is a leading business outsourcing and consulting firm with key focus on helping organizations maximizing their consulting investments. O3Pro evaluates our customers' business requirements and recommends solutions, which may include on-site or off-site expertise in support of a project. O3Pro model includes the leveraging of our offshore resources to expedite the delivery process and to create a cost competitive environment for our customers.

O3Pro provides on-site support for Siebel, Oracle, SAP, PeopleSoft and IT projects, and have an extensive off-site development capability in India. O3Pro has extensive experience with Oracle, Java development, .NET development, portal design and implementation, and workflow solutions.

O3Pro is a specialist in integrating ERP software including supply chain solutions, Logistics, Oracle/SAP /PEOPLESOFT and Business Process Re-Engineering. We are experts at Custom Software Development, Maintenance and Support Services, and can provide Offshore Software Development Centers for select clients.

O3Pro experts are trained to provide Innovative Multi System Integrated Solutions for Intranet, Extranet and Collaborative Commerce.

O3Pro serves a wide variety of clients ranging from fortune 500 companies to start-ups and established enterprises. Our international team is completely integrated into a coherent service delivery organization.

O3Pro is committed to superior customer delight by continuous improvement in People, Process and Technology using enhanced quality standards.

O3Pro combines an aggressive focus on advanced and latest technology and our software engineers, developers and consultants work hard to achieve outstanding results with sole focus on complete client satisfaction. We have many success stories implementing unique and complex projects in Canada and USA.

O3Pro's core team has an accumulated experience of more than 100 years in the business sector and IT industry. We have worked to acquire a deep, insightful understanding of the functionality, performance and interoperability features of the products we use that will be built right into your solutions. The founders of O3Pro have expertise ranging from creating and growing new ventures, managing operations and finance, consulting on business and technology to creating innovative technology solutions.

O3Pro's mandate is to deliver competitive on time and on budget projects and the required services that will allow our customers to meet their IT strategic objectives be they small tasks or large projects.
CRM Consulting
Customer relationship management applications are well-established tools for helping companies unify and automate the process of selling to and supporting customers. While CRM applications share many common elements and designs, companies evaluating them should consider how adaptable a solution will be to their particular sales and support processes.

O3Pro offers CRM management consulting services to organizations ranging from mid-size companies to Fortune 500 companies. O3Pros partners and consultants have extensive experience in implementing and providing solutions involving the deployment of CRM processes.

O3Pro focus in the following CRM consulting areas:

Marketing Automation
Sales Force Automation
Call Center and Service
Helpdesk
Customer Order Mgmt.
Business Analytics
Customer Data Integration
Outsourcing

Marketing Automation:

O3Pro consultants have deep understanding of CRM Marketing applications (Siebel, PeopleSoft) which enables organizations to increase the value of each customer relationship by allowing them to interact with customers in a manner that reflects a deep understanding of their unique needs and preferences. We help organizations to create a complete closed-loop solution that enables organizations to better understand their customers; flawlessly execute personalized campaigns synchronized across all channels; and optimize strategies through continuous testing, measurement, and feedback.

Sales Force Automation:

O3Pro consultants and partners can help your sales organization to seamlessly share information across teams, manage your sales pipeline, create quotes and proposals, configure products and services to meet customer needs, and provide an exceptional customer experience.


Call Center and Service:

We at O3Pro have deep understanding of Call Center and service processes across various industry segments. We can help you to transform your call center into a cost-effective, integral part of your total marketing, sales, and service delivery strategy.

Helpdesk:

O3Pro consultants can help your organization to deploy IT service management solutions for faster, lower-cost employee service delivery and resolution.

Customer Order Management:

Managing orders can be complex and costly. Employees must often navigate thousands of products across multiple catalogs and systems. The process can be frustrating for customers and employees and can result in a high cost of sales.

O3pro can help to develop, manage, and deliver dynamic product catalogs across all customer channels enabling organizations to maximize revenue through up-sell and cross-sell offers while ensuring product compatibility and purchase eligibility. Our consultants can help you to Define and classify products, create sales bundles and configuration rules, Streamline catalog administration, content staging, and publication and provide personalized, dynamic customer catalogs

Business Analytics:

O3Pro helps organizations to apply business intelligence solutions available today. Our consultants help organizations in integrating data from multiple enterprise sources and transform it into key insights that enable executives, managers, and front-line employees to take actions that lead to dramatic improvements in business performance.

Customer Data Integration:

Most companies today, face a common obstacle in their efforts to become customer-driven: the lack of unique, complete, and accurate customer information. Even companies that have implemented customer relationship management applications often have fragmented customer data.

The reason? Customer data continues to be created, updated, and maintained in non-CRM systems. Also, CRM applications are often implemented within a department or division, rather than across the enterprise. As a result, customer information remains fragmented and duplicated across the organization, resulting in an incomplete view of the customer. O3pro can help organizations to overcome this complex issue by helping them to select and implement right tools, technology and solutions.


Outsourcing:

O3Pro partners have bee involved in CRM outsourcing for over 7 years. O3Pro independency allows for the impartial evaluation of outsourcing and insourcing options. This impartiality guarantees an objective view and unbiased recommendations.

O3Pro works closely with its customers ensure a solution is developed that meets all of the business objectives set-out. O3Pro can assist its customers with:
Preparation of RFPs
Evaluation and recommendation of RFP responses
Transitioning from in-house developed CRM solutions to Siebel/PeopleSoft CRM solutions




'We develop state-of-the-art software solutions for businesses around the Globe. Our solutions have measurably helped our clients grow faster, become more competitive and greatly reduce their cost of doing business.'
President, O3Pro

Company Details

Company Information

John Firmino
Title: President
Telephone: (905) 693-8968
Email: Click Here

Ajay Sharma
Title: Director
Area of Responsibility: Electronic Data Interchange, Management Executive, Customer Service
Telephone: (905) 693-8968
Email: Click Here

Services

Management Consulting

Software Development Software Development We constantly w.NET Development, C# .NET, ASP.NET, VB.NET SQL Server, Oracle, Access, C++, XML, Web Services, java and cold fusion. O3Pro is dedicated in creating intelligent technology solutions with successful business results. We exceed our clients' expectations by translating critical business challenges into high-performance software. We create custom software solutions with strong expertise in C# .NET, ASP.NET, VB.NET , C++, SQL Server, Oracle, XML, Java, Access, ASP and Cold fusion technologies. At O3Pro, we don't just write code, we deliver business results O3Pro performs custom software development for: e-Commerce Solutions Web-Based Applications Client/Server Applications Windows Desktop Applications Database Solutions and Conversion solutions and management Whether you are a large corporation or an individual entrepreneur, O3Pro delivers unrivaled benefits. Technical Expertise We are one of the leading emerging software consulting teams in the country. Our award-winning consultants hold numerous advanced certifications in the latest software technologies and bring a wealth of experience to your project. Business Success We create software solutions that achieve your business goals on time and on budget. Project Management We expertly manage the full lifecycle of your software project from requirements to design and development to testing and deployment. Methodology Our mature development process produces reliable, scalable, component-based architecture, and extensibility for future enhancements. O3Pro software consultants hold advanced certifications in .NET Microsoft, Oracle and Java technologies including: .NET Solution Architectures C# .NET SQL Server Development Visual C++ with MFC Windows Server 2003 Windows XP Visual Distributed Visual Basic Desktop Visual InterDev Analyzing Requirements and Defining Solution Architecture Windows Architecture I and II Visual Basic Desktop Applications and Distributed Applications Web Applications with Visual Interdev Oracle DBA 8i and 9i Oracle Developer O3Pro clients are served by an exceptional team of professional software developers with established expertise and proven success in full life cycle software development projects. Software Skills O3Pro clients can expect superior system performance and reliability. We create solid architecture and thorough documentation that enable changes to source code without unintended consequences. Deployment of subsequent software versions reuse architecture components and deployment techniques that greatly simplify the work and reduce the total cost of ownership. These benefits are purposefully and thoughtfully architected and coded. O3Pro consultants possess a broad range of technical skills, applied appropriately and expertly to each project. Programming Languages and Development Environments C# .NET, ASP.NET, C++, XML, Visual Basic, JavaScript, Java, J++ (Microsoft's Java Compiler), HTML, Visual Studio .NET Databases and Data Analytics SQL Server, SQL Reporting Services, Crystal Reports, MS Access, FoxPro, OLAP Cubes, ODBC, ER database models Oracle 8i, 9i, Designer 2000, Oracle Forms, Oracle Reports, PL/SQL Components and Tools Web Services, Windows Services, Web Forms, .NET Web Forms, MFC, UML, Site Server Commerce Edition, Eshare NetAgent, CyberSource, ActiveX, COM, SOAP, ADO.NET, Interface Definition Language (IDL), XSL/T, MTS, XSD, XDR, Crystal Reports, .NET object serialization, MFS, COM Interop, COM+ Applications, ATL, XML Spy, NUnit testing Operating Systems and Server Software Windows Server 2003, Windows 2000 Server, Windows 2000 Professional, Windows XP, Windows CE, Internet Information Server (IIS) Security Tools .NET Forms Authentication, Public Key Authentication, Code Signing Certificates, IObjectSafety implementation, Interface Definition Language, RNG Crypto Provider Collaboration and Management Tools SharePoint, StarTeam, Microsoft Project CASE Tools Oracle Designer 2000, System Designer, ER/Erwin and Easy Case Plus Payment Gateway Integration Verisign, Authorize.NET, Moneris, Paypal, Bank of America, Barclay, Clear Commerce, CyberSource, IONGate, Paradata, Planet Payment, Psi Gate, SecurePay, SecureSource, Storefront, Worldpay Shipping Integration FedEx, UPS, Canada Post, US Postal Services

Implementation Services Implementation Services O3Pro Implementation Services offers the people, processes, technology, and experience to ensure a successful implementation of your mission-critical projects. Our team of professionals comes prepared not only with a deep understanding of industry leading ERP, Supply Chain and CRM softwares, but, as importantly, with a clear understanding of your industry and your business. Being 100% focused on the needs of your success, O3Pro's Implementation Services provide a faster, more responsive experience to our customers, across all areas of your business. From product customization, to systems integration, to end-user support and training, our team is able to respond to your needs. With nearly two decades delivering solutions to the Manufacturing, Financial services, Warehouse, Transportation and Tele-Communication industries, we bring knowledge and best practices to augment your in-house business practices. Offering a variety of consulting services options, we work with your team to execute a time-tested approach to deploying systems that are highly adopted and deliver quick ROI. O3Pro Implementation Services offerings include: Implementation Planning and Management Business Consulting System Configuration and Integration Data Conversion Solution Testing Training / Education Consulting Partners

Staff Augmentation Staff Augmentation We constantly work towards understanding customer requirements and providing customer centric services; services that are effective, transparent and focused on long term associations. O3Pro Staff Augmentation service is one such service; simply put it means that you now have the option of getting qualified and experienced personnel to suit your requirements dedicated to your project stationed either at your location or at our offices, locally and offshore. Our Staff Augmentation services are ideal for clients who are looking to bolster existing project teams with niche skill sets, alleviate employee focus on given assignments, or enhance your team with subject matter experts. In this client-managed partnering configuration, O3Pro offers experienced technical and functional experts across varied skills, backgrounds, segmented by industry and vertical experience. Each employee possesses deep, versatile talent and is made available to your organization on a time and materials basis. Current Business Climate in North America Increased Competition Lower IT Budgets Staff Reductions Need to implement technology quickly Realize maximum ROI Efficient operation with less staff and less capital Our value proposition to organizations Provide organizations fully skilled resources in multiple technology areas Scale staff as projects and opportunities increase Round out skills for organizations who do not have large IT staff Ensure project success by aligning proper fit of business need and consultant skills Access low cost skilled resources to blend out project teams O3Pro staffing solutions are primarily focused on the following streams: Siebel Applications Oracle 11i applications SAP Applications People Soft Applications Supply Chain Applications Technology Stream Oracle and SQL Server DBAs Microsoft Technologies Java Technologies At O3Pro, we serve systems integrators requiring highly qualified staff and technical expertise for the above streams. Qualified software engineers and programmers for custom software development: Oracle Applications Staffing Roles Project Managers and Technical Architects Business Experts in specific modules Technical consultants Testers and QA experts Programmers and Software Engineers Siebel Application Staffing Roles Project Managers and Technical Architects EIM and EAI experts Configuration experts Business Analysts Testers and QA experts SAP Application Staffing Roles Project Managers and Technical Architects Technical Consultants Business Consultants Testers and QA experts People Soft Application Staffing Roles Project Managers and Technical Architects Technical Consultants Business Consultants Testers and QA experts Technology Staffing Project Managers and Technical Architects .NET, JAVA, cold fusion software engineers Oracle and SQL Server DBAs Web Developers and designers Oracle Developers HP server engineers Supply Chain Management Consultants Project Managers Functional and Business Consultants Technology experts