KOAN-IT Corp.
KOAN-IT offers products and services around IT Service Management (ITSM). ITSM is concerned with delivering and supporting (as opposed to developing) IT services that are appropriate to an organization's business requirements. It is a discipline that encompasses a set of co-operative and inter-related processes such as help desks, service desks, change and release management, incident and problem management all aimed at ensuring the quality of IT Service Delivery in an operational environment. Specifically, our consulting services are targeted at process and technology challenges in the areas of project and portfolio management and IT service design and operational improvements
Company Details
Year Established:
2003
Total Sales ($CDN):
$1,000,000 - $5,000,000
Number of Employees:
15
Company Information
Mitch Minkus
Title:
Data Provider
Area of Responsibility:
Domestic Sales & Marketing
Telephone:
(613) 591-9131
Fax:
(613) 591-2640
Email:
Click Here
Products
Remedy
Services
It Service Management
KOAN-IT offers products and services around IT Service Management (ITSM). ITSM is concerned with delivering and supporting (as opposed to developing) IT services that are appropriate to an organization's business requirements. It is a discipline that encompasses a set of co-operative and inter-related processes such as help desks, service desks, change and release management, incident and problem management all aimed at ensuring the quality of IT Service Delivery in an operational environment. Specifically, our consulting services are targeted at process and technology challenges in the areas of project and portfolio management and IT service design and operational improvements