Bell Nordic Inc., Saint-laurent, Quebec

Address: 410-100 boul. Alexis-Nihon
Saint-laurent, QC H4M 2N9
CA

Mailling Address: 410-100 boul. Alexis-Nihon
Saint-laurent, QC H4M 2N9
CA

Phone: (514) 344-9200

Fax: (514) 344-3466

Bell Nordic Inc.

Who is Bell Nordic Inc.?

Bell Nordic is a firm specialized in consulting and training
covering all aspect of Operational Management and Human
Resources.

Our expertise encompasses numerous fields :

Operations

? Productivity Improvement
? Strategic Process Management
? Resources Management

Human Resources

? Training and coaching
? Leadership and teamwork
? Human resources development

WHAT ARE THE APPROACHES USED IN MANAGEMENT ?

Productivity Improvement

? Kaizen
? Factory/office layout
? Time reduction
? Productive ergonomics
? Five S
? Value analysis

Strategic Process Management

? Mapping process
? Organisational design
? Performance measurements
? Detailed analysis
? Process design

Resources Management

? ERP/MRP
? Stock management
? Capacity management
? Organisation and optimisation

Quality assurance

? Statistical process control
? Counselling and training, ISO 9 000
? Internal audit
? Document management

WHAT ARE THE APPROACHES USED IN ORGANISATIONNAL DEVELOPMENT ?

Training and coaching

? Course elaboration
? Program training booklet
? Training plan elaboration
? Optimisation of training efficiency

Leadership and teamwork

? Leadership and coaching training program
? Communication and teamwork training program
? How to establish a responsible team
? Team workshop consolidation

Human resources development

? Elaboration of the Human Resources development plan
? Stress management workshop
? Better adaptation to shift schedules conference and workshop

Diagnosis and assessment

? Diagnosis of climate in the workplace
? Assessment of organisational causes of stress
? Level of mobilization assessment
? Assessment of potential and will to change

TRAINING PROGRAMS

PRODUCTIVITY

K01Introduction to Kaizen concept
K03Kaizen work station
K04Terms of reference
K085S workshop
K16Kaizen processes

QUALITY

Q1.Problem solving
Q2.Statistical process control
Q3.Total quality management
Q5.ISO 14000 introduction
Q6.ISO 9000 introduction
Q7.Quality audit
Q8.ISO procedures writing

PRODUCTION MANAGEMENT

P1.MRP II
P2.Finite scheduling production & planning
P3.Project management
P5.SMED SET-UP reduction
P7.Just-in-time for the service sector

TRAINING MODULES IN TEAM LEADERSHIP AND IN TEAMWORK

TEAM LEADERSHIP AND COMMUNICATION:
HOW TO BECOME AN EFFECTIVE COACH

L001The advantage of team leadership
L002Discover your own team leadership style
L003The new role of the team leader
L004Boost your employees' motivation
L005Strategic and human aspects of managing performance
L006Powerful communication - I: Encourage others to speak
and listen To them
L007Powerful communication - II: Present your own point of
view
L008Give constructive feedback
L009React effectively to emotional behaviors
L010Recognize and celebrate good performance
L011Effective management of problem employees
L012Conduct powerful meetings
L013Group problem-solving
L014Manage diversity in your team
L015Transmit your know-how with structured coaching
L016Develop a sense of team in your work group (Team
Building)

TEAMWORK AND COMMUNICATION:
HOW TO MAKE THE MOST OF IT

T1Teamwork: the key to success
T2Act for the good of the team
T3Listen to team members and help them express their ideas
T4Present your own ideas to the team
T5Transform destructive criticism into constructive
feedback
T6Congratulate your co-workers
T7How to ask for help when it's needed
T8Techniques to solve problems with your team

OUR CONSULTANTS

Jean-Marc Legentil, principal associate, possesses 20 years of
experience in organizational management : supervision,
management and senior management. After having worked with
large companies such as Johnson and Johnson and Abbott
Laboratories, he was a PME entrepreneur at Carrier Inc. He now
devotes himself to training and consulting in the areas of
organizational development and operational management in
manufacturing and service organization. He is a principal
associate at Bell Nordic Inc. and master trainer (Sansei) of
Kaizen.

M. Legentil holds a bachelors degree in management from l'cole
des Hautes tudes Commerciales de Montral and an MBA from the
University of Western Ontario. He possesses CPIM professional
recognition, is an ISO 10 011 auditor for standards such as ISO
9001 and is a member of the Professional Corporation of
Chartered Administrators, management consulting sector (Adm. A.).

Hughes Mercure, a principal consultant, possesses over 20 years
of experience in major companies such as CSF, Carrier Inc. and
Ciba Geigy (pharmaceutical). He has occupied positions in
quality control and production planning and control. Mr.
Mercure has a bachelors degree in management from l'cole des
Hautes tudes Commerciales de Montral and holds professional
CPIM (Certified Production and Inventory Manager) recognition.
He is also an ISO 10 011 auditor for standards such as ISO
9001. Mr. Mercure specializes in productivity and quality
improvement using Kaizen methodology.

Christian Savoie has been an industrial and organizational
psychologist since he obtained a Masters degree from the
University of Montreal in January 1993. After having developed
training and wage programs on the competencies of self-directors
work team members at Messier-Dowty during a year, he became a
principal consultant and trainer at Bell Nordic Inc. He now
works on mandates pertaining to organizational diagnostics,
human resources development (such as PDRH) and training
engineering (transfer optimization, design of courses and
development of certification tests).

Member of lOrdre des Psychologues du Qubec, Mr. Savoie also
evaluates the quality of a work climate and guides management in
the improvement of mobilization and the empowerment of their
employees. He trains and coaches managers and teammates in
order to help them effectively meet the challenges brought on by
team work.

Sylvain Binet, a management consultant, possesses over 8 years
of experience in quality assurance. He holds a degree in
quality technology. Mr. Binet mainly specializes in the
implementation and training of the ISO 9000 standards and
operational management (HEC). He develops quality assurance
procedures, gives internal auditor training and performs
complete quality system audits. In addition, using Kaizen
methodology, M. Binet facilitates, among others, SMED and FIVE-S
workshops. M. Binet has participated in the creation and
implementation of quality assurance procedures for more than 8
companies who have successfully obtained ISO 9002 certification.
Jose-Anne Bergeron is a human resources consultant and trainer.
Member of the Bell Nordic Inc. team for five years, her
activities over the past 15 years involve training and
conciliation. She trains individuals on training of the trainer
(Marconi, E.T.S.) and in communication. In addition, she
prepares learning and training booklets for our clients and
facilitates teamwork workshops. As a consultant, she possesses
a great expertise in the analysis and design of business
processes according to the Kaizen methodology. Mrs. Bergeron
holds a Mph from The University of Western Ontario, a B.A. from
the University of Montreal and an MBA (in process) from lcole
des Hautes tudes Commerciales.

Nicole Vzina eng. consultant in operations management, has over
11 years of experience in various production management and
quality assurance positions at Coca Cola and Les Breuvages
Colt. She has the capacity to mobilize a team towards achieving
an objective and evaluate the needs of the company in order to
meet production and quality objectives and to implement
necessary measures, her actions are of the Kaizen product and
Kaizen production type. Madame Vzina has a good knowledge of
the ISO-9002 standard. In addition, she is a member of lOrdre
des ingnieurs du Qubec.

Kim Spooner is a marketing coordinator and change agent. She
possesses a bachelors degree in business administration (UQAM)
and a good knowledge of the business market through companies
such as Zenger Miller and Debbie Shuchat. Mrs. Spooner is
mainly responsible for the organization of activities and market
development. She meets clients and informs them of our
services. In addition, Mrs. Spooner performs follow-ups of
training workshops. She has also recently founded a Kaizen
club AME (Association for manufacturing excellence) Quebec
chapter.

Michel Daigle, trainer in leadership and team work, has
represented companies for the general public, employees and the
media. Mr. Daigle is both a creative and pragmatic entrepreneur
and, he communicates while motivating people with respect to
team work, excellence and how to respect deadlines while
respecting budgetary constraints and keeping tight business
relations with clients. As a senior trainer on the Bell Nordic
inc. team, Mr. Daigle enriches our clients with his experience
of North American marketing and world class management from
companies such as Zenger Miller (Achive Global), Socit
Immobilire Devenore Lte, Perform Training Systems inc., etc.
Mr. Daigle holds a professional Facility Training :
Service/Quality Zenger Miller certificate.

CUSTOMERS PER INDUSTRY

Services

Artistic
Les resto-thtres

Aviation
Air Richelieu
Bell Helicopter

Banking
Banque Nationale

Call centers
Microcell Solutions (Fido)

Community Services
MRAI
Manutex
CLSC
CFER

Computer Industry
Beltron
Centre Informatique Abitibi
MKS Informatique

Education
CGEP Montmorency
ETS
cole des HEC
ITA
CIREM

Engineering
CMA
CPM Technologie
Ancom
Innovem
TDA

Gouvernment
Codell
Graplec
Industrie Canada
Services correctionnels
Ministre de la Justice Fdral
SQDM LLL
MICST
Emploi Quebec

Health Care
CHM
CHV
Mdisys
Hema Quebec

Insurance
Standard Life

Retail trade
Groupe Jean Coutu
Copieurs Canon Canada
A.D.A.
Centre Informatique Abitibi
Sobeys

Telecommunications
Teleglobe Canada
Mitec
Microcell Solutions (Fido)
Videotron

Transportation
Transports Lacombe

CUSTOMERS PER INDUSTRY

Industrial sector

Aluminium / Steel
Alcan
Acier Techform
Acier Vic West
Matriel Industriel
Poudres mtallique
Radiateur Montral
Sivaco
Usinage Laurentides

Automobile
Autobus Corbeil
Hyundai
Sous-traitants transports (6)
Fibro Concept

Clothing
Camoplast
Innotex
Manutex

Construction
LBL
Jonador

Electronic
Protec Micro systme
Terminal et cble
Weco
Marconi
ABB
Philips
IBMFood
Aliments E.D.
AMPAQ
Best Foods
Capsules Auscan
Culinar
Fromagerie St-Louis
Grissol
I.T.A.
Kraft Canada
Laiterie FSL
Lido
Matol Botanique
Multibarres
Pillsbury
Quali-Pro-Pak
Vergers d'milie
Heinz (Boulangerie)

Forestry product
Domtar
Produits Forestiers Alliance
Donohue
Kruger
Papier Scott
Stone Consolidated
Norampac

Furniture
Aro
Armoires Shefford
Atelier Samson
Carrier
Cuisine Connaisseur
Meubles Drouin
Dcabois
Massa Design
Mgalak
Meubles Granby
bnisterie Naud
bnisterie Samson

Mtallurgical industry
Metcor
Nitrex
Sivaco
T.A.Q.

Mines
Mines et exploration Noranda
Mines Qubec Cartier

Printing
Canon Canada
IMS
Interglobe
Lawson Mardon
Lawson Margo
Lithomag
Servi-Litho
Imprimerie Transcontinental
Richard Veilleux

Aerospace
Arell
Avro
Bombardier
Hroux
Messier-Dowty
Metcor
Nitrex
Pratt & Whitney
Sido
Ultraspec

Others
Frigidaire Canada
Hi-Tech Vacuum
Matriel Industriel
Niedner
Tassimco
Enseignes Beaulieu

Pharmaceutical
Biochem
Ciba Geigy
Formulex
Johnson & Johnson
Laboratoires Abbott
Matol
Merk Frosst
Schering

Plastic and glass
Laboratoire Abbott
Barcana
BOW Plastique
Consumers Glass
Emballage Performant
Contenants Rexham

Company Details

Year Established: 1990

Total Sales ($CDN): $1 - $100,000

Number of Employees: 10

Services

Management Consultant - Corporate Management/Organization

Management Consultant - Computer Applications/Management Info Service

Management Consultant - Financial Management

Management Consultant - Market Analysis/Planning/Research

Management Consultant - Production Control/Operations Research

Management Consultant - Human Resource Management

Management Consultant - Training

Education And Training Services - Executive/Management Development

Education And Training Services - Industrial Relations/Personnel

Education And Training Services - Supervisory

Education And Training Services - Total Quality Management

Education And Training Services - Planning

Education And Training Services - Analysis

Education And Training Services - Design

Education And Training Services - Methodology Assessement

Education And Training Services - Evaluation And Validation

Education And Training Services - Needs Assessement Studies

Education And Training Services - Curriculum Design

Education And Training Services - Training Program Delivery

Education And Training Services - Training Of Trainers

Equipment Planning - C11400

Management Of Entire Hospital/Facility - C11600

Management Of Hospital/Facility Department(s) - C11700

Resource Allocation - C12700

Management Of Supply And Equipment - C12800

Inventory/Materials Management/Logistics - C12900

Efficiency Enhancement - C13400

Organizational Analysis - C13900

Organization Development - C14000

Human Resources Management - C14200

Manpower Requirements Determination - C14300

Manpower Training - C14400

In-house Training Development Programs/System - C14500

Training Of Trainers - C14900

Statistical Analysis - C15200

Quality Control/Assurance - C16800

Total Quality Management (tqm) - C16900

Sampling Techniques - I16600

Quality Control Of Drugs And Medications - K10200

Bell Nordic Inc.

Bell Nordic Inc.

Company Details

Company Information

Services